About – Concept Chocolat

Our Story

For nearly 20 years, we’ve poured our passion and expertise into creating delicious chocolate products. Founded in 2007, our company is dedicated to crafting high-quality finished chocolate goods. We carefully source premium-quality chocolate from trusted partners and transform it into a wide range of irresistible creations designed to delight every palate.

Every step of our production process is carried out with precision and care to ensure an exceptional taste experience. Our collection includes everything from classic bars to refined pralines and imaginative seasonal creations. Whether for personal enjoyment, a special occasion, a gift, or your corporate needs, our chocolates are crafted to deliver a true explosion of flavour.

Nancy Bastien & Frédéric Fournier (Co-owners)

Our Values

At Concept Chocolat, our values are at the heart of everything we do. Since our founding in 2007, we’ve proudly upheld and promoted the following principles:

Passion

Our love for chocolate guides every step of our craft. We pour our hearts and skills into creating products that bring joy and pleasure to our customers.

Quality

We never compromise on quality. By selecting the finest chocolates and handling them with care, we ensure an unmatched taste experience. Every product reflects our commitment to excellence.

Innovation

We believe in innovation and are always pushing the boundaries of chocolate creativity. Our master chocolatiers constantly explore new flavours and textures to surprise and delight our customers.

Sustainability

We are committed to operating responsibly and sustainably. This means choosing environmentally conscious partners and adopting production practices that reduce our ecological footprint.

Customer service

Customer satisfaction is our top priority. We strive to provide outstanding service by listening closely to our clients and offering products that exceed their expectations.

Authenticity

We believe in authenticity and transparency. Our customers deserve to know what goes into our products, how they’re made, and the values that inspire our work.

Our Team

At Concept Chocolat, our success is built on a passionate and dedicated team of 30 specialists. Each member brings expertise, enthusiasm, and a deep love for chocolate – all working together to fulfill our mission of creating premium-quality chocolate products.

Chocolate Masters

Our Chocolate Masters are the artisans behind each creation. With years of experience, they combine traditional techniques with constant innovation to develop new flavours and textures. Their commitment to excellence ensures that every Concept Chocolat product is a true work of art.

Production

Our production team works with care and precision to turn chocolate into delightful treats. Each member is trained to meet the highest standards of quality, ensuring meticulous attention at every step of the process.

Customer Service

At Concept Chocolat, we believe customer satisfaction is key. Our customer service team is here to provide an outstanding experience, answering questions and helping clients select the perfect product for any occasion.

Creatives

Our creative team brings life to our brand’s look and feel. They design elegant packaging and eye-catching marketing that reflect the premium quality of our products and help make a lasting impression.

Leadership

Our leadership team drives Concept Chocolat with clear vision and forward-thinking strategies. Their dedication is essential to our position as a leader in the chocolate world, and to our continued growth and innovation.

Discuss Your Project

To learn more about our professional solutions and how Concept Chocolat can meet your needs, don’t hesitate to get in touch. Our team is here to discuss your projects and offer tailored recommendations.

About us